At last week’s NASCIO Midyear Conference, GT spoke with tech leaders — most in some stage of assembling AI task forces and developing guardrails for safe use — about where the use cases lie.
Many called AI a force multiplier for employees, with the ability to boost morale and make government work more rewarding by helping with tedious, research-intensive parts of their jobs. Others, like Nevada CIO Tim Galluzi, pointed to agency use cases like the state’s Department of Employment, Training and Rehabilitation.
In Colorado, CIO David Edinger has charged Chief Data Officer Amy Bhikha with oversight of how the state uses AI. Edinger noted the exponential growth of data in recent years, but at the same time, there are “not enough people to do anything meaningful with all that data.”
Generative AI, he continued, opens up vast new possibilities.
“Generative AI has the ability to flip that paradigm and bring us back to a place where we can now take advantage of the huge quantification of data that’s out there in a way that really drives value,” he said.
Here, Bhikha reveals that several of her counterparts across the country are also playing a central role in how their states approach the technology, pointing to what the future might hold in Colorado.