Sunny Isles Beach, Fla., CIO Derrick Arias offers his account of triaging the July CrowdStrike/Microsoft event and what his team will take from the experience to apply when — not if — they experience another outage.
A systemwide freeze lasted about half a day but, fortunately, first responders had prepped for such emergencies. Firefighters switched to “manual mode,” using different ways to take calls and do dispatch.
Various Microsoft 365 and Azure services went down for about eight hours Tuesday. This time, a distributed denial-of-service attack, and a mishap with the company’s cyber defenses, were behind the outage.
A bad update can bring down entire operations. Here’s how governments are returning to business as usual after the landmark CrowdStrike outage — and how to prepare for the next such incident.
A video that used artificial intelligence voice cloning to mimic Vice President Kamala Harris' voice in a parody campaign has raised concerns about how AI may be used to spread election disinformation.
Officials at the Los Angeles County Department of Public Social Services have deployed a new tool with robotic process automation that scans suspicious emails. It has eliminated a backlog of nearly 3,000 messages.
As K-12 schools and universities increasingly rely on devices and software for daily operations, out-of-band network management could help them minimize network vulnerabilities and downtime.
The library system has restored its Wi-Fi network and Internet access to publicly available computers, following a ransomware attack April 5 that disrupted phone lines as well. Mobile printing, however, remains offline.
The incident July 19 highlights the interconnectedness of technology systems, and the potential for catastrophic failure therein. The faulty software update resulted in worldwide outages and related problems.
On July 19, 2024, a CrowdStrike software update unleashed mayhem on computer systems at airports, banks and more from Australia to Atlanta. What happened, and what lessons can we take away?
