New York City, which tracks the number of algorithms its departments use, has seen adoption of those tools skyrocket in recent years. Officials see them as a way to modernize government and enhance efficiency.
With 11 gubernatorial elections impending, should state and local governments expect to see major changes in the leadership of technology and innovation? Government Technology digs into the data.
A new survey reveals a significant lag in generative AI adoption compared to the private sector. The findings highlight the need to address knowledge gaps, embrace innovative solutions and develop robust AI governance policies.
Maryland’s Motor Vehicle Administration overhauled its computer-based learner’s permit tests, and passing scores increased within months. Data obtained by Government Technology details the secret to their success.
Watch Duty, a wildfire-tracking app manned by volunteers monitoring fire scanners, provides emergency information to the public. As the app expands, so does debate about fire department scanner traffic encryption.
Where could the digital divide deepen? Government Technology analyzed White House data to pinpoint the areas most impacted by the end of a federal subsidy that saved millions $30-75 a month on their Internet bill.
The Illinois IT Trainee Program, offering full-time paid training and a competitive salary, has snagged the attention of aspiring tech professionals, with thousands of people vying for a handful of positions.
A survey of more than 14,000 people who have used state government services recently reveals where state governments excel in customer service and where they fall short. Overall, websites scored higher than mobile applications in terms of user satisfaction.
UC San Diego's TritonGPT, a suite of AI assistants built in-house for data control and cost savings, is writing job descriptions and helping with grant accounting. It's part of UCSD's strategy for handling the mundane.
Local governments are increasingly using technology such as kiosks, chatbots and online forms to streamline services, but are these tools accessible to everyone? Data reveals critical gaps that may have simple fixes.
