DIR leads the state’s technology strategy, protects state technology infrastructure and offers affordable IT solutions to all levels of government. The agency wants to attract the most talented and passionate workforce to drive its vision of “transforming how Texas government serves Texans.”
When Jammer shares best practices and innovative ideas on how to do this, she gives credit to her colleagues at DIR.
“We’re dedicated to transforming our Texas government. … Any accomplishment that I receive is due to everyone at this agency, and it’s because culture is a team sport,” she said.
Jammer advocates for a positive culture and transparent communications with staff. This includes weekly newsletters, regular all-hands meetings, focus groups and one-on-one meetings between the state CIO and individual employees. “Stretch goals and assignments” offer professional development and enhance mobility within the organization, she said.
Jammer approaches workforce challenges with creativity while honoring the agency’s mission. DIR has employed nontraditional hires, maintained transparency in the workplace, implemented touch-base meetings with agency workers and implemented a culture council. Although some employee programming follows current trends — think Shark Tank-style competitions and regular LinkedIn shoutouts — the overall strategy remains focused and interspersed throughout the work.
“I draw inspiration when I’m engaging with our workforce to hear their unique stories. I love their stories. I like to understand their needs, ask questions, and seek to understand and explore opportunities [to help them understand] that they are served. ... That’s really what gets me excited day to day.”
Jammer has spent six years with DIR, coming in as human resources director. She has a master’s in human resources development and an undergraduate degree in business management. Her credentials also include PHR and SHRM-CP designations, and she is a certified diversity professional.
This story originally appeared in the May/June 2024 issue of Government Technology magazine. Click here to view the full digital edition online.
